Is it lit at night? Can a wheelchair user reach the unit? Will the card reader work? We inspect public charging sites in person, against our consistent, ChargeSafe survey scores, and turn the answers into data drivers can use with confidence.
“Every driver deserves to charge safely and with dignity.”
BSI PAS 1899:2022 sets the minimum for accessible charging, yet meeting PAS 1899 doesn't automatically make a site good to use.
A site can still be dark and unwatched at night, too low for a van, or a struggle to pay at. Our inspection starts at the baseline and builds three layers on top of it.
Can you pay, start a charge and find what you need while you wait?
Is it lit, covered by cameras and somewhere you'd stop alone at night?
Can every driver and vehicle use it, from wheelchair users to vans and e-bikes?
The minimum. Every site is checked against it first.
A driver who needs step-free access plans a trip from Edinburgh to London. With ChargeSafe data behind the route planner, sites that can't offer step-free access are ruled out before the driver sets off, and the route goes via one that can.
Illustrative exampleEvery site is inspected in person using the ChargeSafe survey, so a score in Leeds means the same as a score in Truro.
Trained ChargeSafe inspectors visit the site and complete the full ChargeSafe survey.
Every site gets 3 headline scores, alongside detailed category breakdowns.
Results go out as data, reports and support, so partners can act on them.
We work with stakeholders to improve site scores and usability attributes.
No charge point operator, landowner or location can influence an inspection result. We are independent and operator agnostic. We will work with any party to help improve safety, accessibility, and user experience on the public charging network.
Route drivers to sites they'll be glad they chose, with filters for lighting, accessibility, vehicle size and facilities.
Site scores and attributesRecommend charging stops in the car and in your app with confidence, see what your drivers find when they plug in, and align their charging experience with your brand expectations.
In-car data and insightSee the granular detail of charging experiences on your networks and how to increase utilisation.
User experienceSee how public sites in your area serve residents and visitors, and where new or better provision would do the most good.
Area assessmentsStudy how people move around and use public charging, with consistent site-level data behind the work.
Research accessAdd an independent, inspected layer to location and availability data that nobody else collects.
Licensed datasetWe are proud to partner with ChargeSafe. The service is the first of its kind and provides a solution to a concern that has not been addressed until now.
Motability OperationsJonathan Jenkins, Head of InnovationWe are absolutely delighted that ChargeSafe is highlighting security issues and taking action.
Edmund King OBE, PresidentWorking with ChargeSafe means we can ensure accessibility and safety are prioritised at all of our new sites!
Ian Johnston, CEOThis will improve personal safety, this will improve the overall EV experience, this will change the industry for good!
Graeme Cooper, Head of Future MarketsWhether you route drivers, build cars, plan for an area or study how people charge, we'll show you what we hold for the sites that matter to you.
One headline and three supporting partner places are available for organisations driving safe, accessible charging, with PR, marketing and data opportunities in the UK and overseas. Message us for details.
Become a partner